How can we help?

On the Sign In screen, tap Forgot Password? and enter your email address. We'll email you a reset link. Check your spam folder if it doesn't arrive.

Go to Me → Settings → Delete Account. Your account and all associated data will be permanently deleted immediately. This action cannot be undone.

ORA is your AI study assistant, powered by Claude (Anthropic). ORA offers scripture reflections, prayer starters, and study prompts. ORA never replaces pastoral care — it's a supplement for your personal devotional time. Your conversations with ORA are private.

Tap the Communities tab and search for your church by name or location. If your church isn't listed, a pastor can claim it from the Church Admin path. Members join by tapping the church and selecting Join. Setting up your church for the first time? Watch the short video on how to set up your church.

Yes — SoapBox is free to download and use, with no ads. The full Bible study experience is free for everyone: 300+ translations in 155 languages, classic commentaries and cross-references, Greek & Hebrew word study (Strong's), verse highlights, notes, search, memorization, parallel translations, plus the prayer wall, S.O.A.P. journaling, community, and 50 ORA AI questions a month. Paid plans (Believer, Disciple, Witness) add more ORA AI questions, extra narrator voices, offline sermons, smart journal search, and advanced reading plans. Church admin features for giving dashboards and communications have optional plans too.

Yes. Your SOAP journal entries are private by default. You can choose to share individual entries with your circle when you save them — but nothing is ever shared without your explicit action.

Make sure you're using the same Apple ID you originally signed up with. If Apple hid your email, check your Apple ID settings under Settings → Apple ID → Password & Security → Apps Using Apple ID to see the forwarding address. Email support@soapboxsuperapp.com if you're still stuck.

Long-press any post or prayer request and tap Report. Our moderation team reviews all reports within 24 hours. You can also email support@soapboxsuperapp.com directly.