Last updated April 14, 2025
This page outlines the Terms of Service under which SoapBox, SoapBox App or SoapBox Super App. (“we” or “us”) provides the use of our SoapBox software service, websites, and desktop and mobile applications (collectively referred to herein as “SoapBox”).
Please read this page carefully. By using SoapBox, “you” (whether you are a Customer, Organization Administrator, Authorized User or Individual, as described in further detail below) are indicating your acceptance to be bound by these Terms of Service. In other words, these Terms of Service are a binding contract between you and us. If you are unwilling to be bound to these Terms of Service, please do not use SoapBox.
By entering into these Terms of Service, you further acknowledge your understanding and acceptance of our Privacy Policy.
Please note that these Terms of Service are subject to change. We may, in our sole discretion, revise the Terms of Service at any time by updating this page. You should visit this page periodically to review the Terms of Service, as it is binding upon you.
In addition, please be advised that this Agreement contains provisions that govern how disputes between us are resolved, including arbitration, a jury trial waiver and a class action waiver.
2. Customers, Organization Administrators, Authorized Users, and Individuals
SoapBox supports four categories of users: Customers, Organization Administrators, Authorized Users and Individuals. Each type of user has different permissions and responsibilities, which are more fully defined below. For ease of reference, we will use the term “you” in these Terms of Service to refer to the user of SoapBox (whether they be a Customer, Organization Administrator, Authorized User, or Individual).
- Customers
The organization (e.g., the Church) is our customer (the “Customer”). An individual who has the full authority to enter into binding contracts and conduct business on behalf of the Customer (the “Initial User”) must be the person who creates the SoapBox account on Customer's behalf (the “Account”). We may require the Initial User to provide proof of authority to enter into contracts on behalf of the Customer, and we reserve the right to suspend the Customer's access to SoapBox until such proof is provided. However, we specifically disclaim all liability for an Account that was opened by an individual who had no authority to do so on Customer's behalf.
- By creating an Account, Customer represents and warrants that the Initial User has full authority to create the Account; that all registration information that the Initial User submits is truthful and accurate; and that Customer will maintain the accuracy of such information. If any of the Account information changes, the Account must be immediately updated with the current information. Information related to the Account can be changed or updated by going to the “Settings” area of SoapBox and modifying the pertinent information. You can also contact us with questions on how to update or change your information by email at support@soapboxsuperapp.com.
- Organization Administrators
Upon the creation of the Account, the Initial User is automatically deemed an Organization Administrator of the Account. The Initial User may delegate additional administrators who have full access to manage the Account and use SoapBox (collectively, the “Organization Administrators”). The Organization Administrators must also have full authority to enter into binding contracts and conduct business on behalf of the Customer. We may require the Organization Administrators to provide proof that they have the authority to enter into contracts on behalf of the Customer. However, we specifically disclaim all liability for the actions of Organization Administrators who had no authority to act on Customer's behalf.
- Organization Administrators may be added or deleted by another Organization Administrator. In the event an Organization Administrator is deleted, the Organization Administrator shall cease to have access to SoapBox and any information within SoapBox. In addition, an Organization Administrator, acting on behalf of the Customer, may delete the Account and therefore all data and information related to the Account in SoapBox.
- Organization Administrators, acting on behalf of the Customer, may also rename the Account or sign up for additional features of SoapBox.
- However, Organization Administrator's shall not take any action or inaction that is disparaging to the Customer or contrary to the Customer's mission or instructions. We are not liable for the conduct of a Customer or Organization Administrator, including, without limitation, deletion of data, improper use of data, inappropriate information posted, violation of laws related to privacy, or any other conduct by a Customer or Organization Administrator.
- In the event of a conflict among Organization Administrators or between Organization Administrators and the Customer, the Customer must resolve the issue and provide us with written instructions on how to proceed that are signed by the Chief Executive or President of the organization. We will proceed based on those instructions.
- In the event of a conflict over the identity of the Chief Executive or President, we will act in accordance to a court order that names the Chief Executive or President.
- If a dispute requires us to engage counsel, the Customer agrees to pay our fees and costs. We may suspend the SoapBox account until said conflict is resolved.
- Authorized Users
“Authorized Users” are users who are granted permission to access SoapBox by either (i) an Organization Administrator, or (ii) another Authorized User that has been given the permissions to add additional Authorized Users by an Organizational Administrator. However, Authorized Users will not have access to the same administrative features as Organization Administrators.
- Authorized Users acknowledge and agree that an Organization Administrator or another Authorized User may (a) remove their access to SoapBox; (b) delete or change any information that such user has entered into SoapBox; or (c) delete the entire Account, which would result in the deletion of all data from Authorized Users.
- Authorized Users shall not take any action or inaction that: interferes with the Customer's ability to use SoapBox, is disparaging to the Customer, or is contrary to the Customer's mission and/or instructions.
- Individuals
“Individuals” are single users who have a connection with the Customer (e.g., a member of the congregation). Individuals can sign up to use and access certain features of SoapBox such as event registration and donations.
- To be clear, Individuals do not have full access to all features of SoapBox, and Individuals' accounts are linked to the corresponding Customer. This means that the Customer, Organizational Administrators and/or Authorized Users can view information and data that Individuals have entered into SoapBox.
- Individuals acknowledge and agree that the Customer and its agents can view, access and use the information and data Individuals have entered into SoapBox, Individuals also acknowledge and agree that Organization Administrators or Authorized Users may (a) remove their access to SoapBox; (b) delete or change any information that such Individual has entered into SoapBox; or (c) delete the entire Account, which would result in the deletion of all data from Individuals.
3. Responsibilities of Customers, Organization Administrators, Authorized Users, and Individuals
- Responsibilities of the Customer
The Customer shall ensure that Customer and all Organization Administrators, Authorized Users and Individuals comply with these Terms of Service and our Privacy Policy.
- The Customer further represents and warrants that it is responsible for itself as well as the conduct of Organization Administrators, Authorized Users and Individuals.
- The Customer agrees to hold us harmless for the conduct of Customer, the Organization Administrators, the Authorized Users and the Individuals per Section 13 (indemnification).
- The Customer shall cooperate with us in ensuring that they, Organization Administrators, Authorized Users and Individuals comply with these Terms of Service.
- Some of the features of SoapBox allow the Customer, Organization Administrators, Authorized Users or Individuals to enter data into SoapBox (“Customer Data”). Customer Data may include or incorporate information related to third-party individuals – for example, the names and addresses of the Customer's members, and any donations from said members (“Third-Party Information”). The Customer represents and warrants that it has the rights, basis, and permissions to enter the Customer Data and Third-Party Information into SoapBox.
- Customer further understands and agrees that it shall bear all responsibility for the Customer Data and Third-Party Information, and Customer shall resolve all disputes involving the Third-Party Information.
In the event that we are contacted by a person who has a dispute related to the Customer Data or Third-Party Information, we will notify Customer within 45 days.
- We have the right to suspend or terminate the SoapBox account until the Customer and said person resolve their dispute.
- The Customer represents and warrants that it will hold us harmless from all claims and/or disputes related to the Customer Data and Third-Party Information, as more fully described in Section 13 (indemnification).
- To be clear, Customer is responsible for complying with all applicable laws, rules and regulations, and represents and warrants that it and its Organization Administrators, Authorized Users and Individuals will not use SoapBox in a manner that violates the laws, rules and regulations in the applicable jurisdiction.
- Responsibilities of the Organization Administrator
Organization Administrators shall follow the instructions of the Customer, and shall comply with the Customer's policies and practices that are relevant to the use of SoapBox.
- Organization Administrators shall also provide us with all necessary rights, permissions and/or consents necessary to grant us the rights and licenses in these Terms of Service, and all rights, permissions and/or consents necessary for the lawful use and transmission of personal information and data that is required for the use and operation of SoapBox.
- Furthermore, Organization Administrators shall (a) ensure that Authorized Users and Individuals understand and comply with all Customer policies and practices that are relevant to their use of SoapBox; (b) ensure that the Authorized Users and Individuals understand and comply with these Terms of Service and our Privacy Policy; (c) obtain all rights, permissions and/or consents from Authorized Users and Individuals that are necessary to grant us the rights and licenses in these Terms of Service; and (d) obtain all rights, permissions and/or consents from Authorized Users and Individuals for the lawful use and transmission of their personal information and data that is required for their use and operation of SoapBox.
- Organization Administrators shall cooperate with us in ensuring that they, the Customer, Authorized Users and Individuals comply with these Terms of Service.
- Responsibilities of Authorized Users and Individuals
Authorized Users and Individuals shall follow the instruction of Organization Administrators and the Customer. Authorized Users and Individuals shall: (a) comply with all Customer policies and practices that are relevant to the use of SoapBox; (b) comply with these Terms of Service and our Privacy Policy; (c) provide the Customer and/or Organization Administrators with all rights, permissions and/or consents that are necessary to grant us the rights and licenses in these Terms of Service; and (d) provide all permissions and/or consents to the Customer and/or Organization Administrators for the lawful use and transmission of their personal information and data that is required for the use and operation of SoapBox.
- Responsibilities of all Users
All users of SoapBox (whether you are a Customer, Organization Administrator, Authorized User or Individual) are responsible for their respective usernames, passwords, and the security of the Account.
- You may never use another's username and password. You may not allow others to access or use SoapBox with your unique username, password, or other security code.
- You agree to notify us immediately of any breach of security or unauthorized use of your account. You acknowledge and agree that we will not be liable for any losses caused by any unauthorized use of your username and password.
- You shall keep your account password secure, and take appropriate measures to safeguard the security of your username, password and electronic device(s).
- In addition, all users of SoapBox are responsible for providing their legal full name, a valid email address or mobile phone number, and any other information requested in order to complete the signup process. If any of this information changes, the information must be immediately updated with the current information. Information can be changed or updated by going to the “Profile” area of SoapBox and modifying the pertinent information.
- All users can also contact us with questions on how to update or change their information by email at support@soapboxsuperapp.com.
- Finally, all users of SoapBox shall be responsible for complying with these Terms of Service, and further understand and agree that they are responsible for all information, data and content that they enter into SoapBox, and all activity that occurs using SoapBox.
4. Requirements For Use of the Services
- Use the Services only for acceptable uses and not for any illegal or prohibited purpose.
As one of the conditions of your use of SoapBox, you represent, warrant and agree that you will not use (or plan, encourage or help others to use) SoapBox for anything other than the Acceptable Uses, which are defined below in Section 5. You shall NOT use SoapBox in any manner that is prohibited by these Terms of Service or which is illegal or prohibited by applicable law (including but not limited to copyright laws).
- Comply with laws in your jurisdiction
Recognizing the global nature of the Internet, you agree to comply with all local laws and rules regarding online conduct and acceptable data.
- Specifically, you agree to comply with all applicable laws of your jurisdiction regarding the transmission of technical data and personally identifiable information exported from the United States or the country in which you reside.
- Be over the age of 13
You must be at least the age of 13 to use SoapBox. If you are between 13 and the age of legal consent, the Organization Administrator must secure and verify the consent of a parent or guardian who agrees to be bound to these terms to use or access SoapBox.
- To be clear, you may not use or access SoapBox if you are under the age of 13. Any use or access to SoapBox by anyone under the age of 13 is strictly prohibited and in violation of these Terms of Service.
- By using SoapBox, you represent and warrant that you are over the age of 13 and you have (or, if you are between the age of 13 and legal consent, your parent or guardian represent has) the full right, power and authority to enter into these Terms of Service and to fully perform all of your obligations hereunder.
- You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these Terms of Service.
- The Customer represents and warrants that Customer is fully responsible for making sure it and its Organization Administrators, Authorized Users and Individuals comply with this paragraph the Terms of Service.
- Not be previously prohibited from using SoapBox
SoapBox may not be used by anyone we previously prohibited from using SoapBox.
- Be a human
Accounts registered by “bots” or other automated methods are not permitted.
- Only sign up for one (1) free account
One Customer (i.e., organization) may not maintain more than one (1) free account.
5. Acceptable Use of Planning Center
We are providing SoapBox to you so that you may grow and manage your organization (the “Intended Purpose”). You agree that you will only use SoapBox for the Intended Purpose. You specifically agree that you will NOT:
- Use SoapBox if you are under the age of 13.
- Use SoapBox to upload, post, email, otherwise transmit, or post links to any content or information that exploits the images of children under 18 years of age, or that discloses personally identifying information belonging to children under 18 years of age without parental consent.
- Use the Services to “stalk” or otherwise harass another.
- Use SoapBox to impersonate any person or entity, including, but not limited to, falsely state or otherwise misrepresent your affiliation with a person or entity.
- When signing up for SoapBox, use misleading email address or enter false and/or misleading information into SoapBox regarding the Customer.
- Use the Service to upload, post, email, otherwise transmit, or post links to any content or information that you do not have a right to transmit under any law or regulation or under contractual or fiduciary relationships (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
- Use SoapBox to upload, post, email, or otherwise transmit, or post links to any content or information that facilitates hacking.
- Use SoapBox to upload, post, email, otherwise transmit, or post links to any content or information that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party, or contributing to inducing or facilitating such infringement.
- Use SoapBox to upload, post, email, otherwise transmit, or post links to any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
- Use SoapBox to upload, post, email, otherwise transmit, or post links to any material that contains software viruses, worms, Trojan horses, time bombs, trap doors or any other computer code, files or programs or repetitive requests for information designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to diminish the quality of, interfere with the performance of, or impair the functionality of the Services.
- Use automated means, including spiders, robots, crawlers, or the like to download data from any of our databases, unless said means is by an API that we have specifically approved of.
- Conduct your own contests and promotions using the Services or use SoapBox to upload, post, email, otherwise transmit, or post links to any information regarding any raffle, contest or game requiring a fee by participants.
- Incorporate information or content from our Services into any email or “white pages” products or services, whether browser-based, based on proprietary client-site applications, web-bates or otherwise.
- Sell, distribute or make any commercial use of Third-Party Information in a manner that could be expected to offend the person for whom the Third-Party Information is relevant.
- Engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access SoapBox in a manner that sends more request messages to our servers than a human can reasonably produce in the same period of time by using a conventional web browser, unless said system is by an API that is specifically approved of by us.
- Interfere with or disrupt SoapBox or servers or networks connected to SoapBox.
- Decompile, disassemble, modify, translate, adapt, reverse engineer, create derivative works from, or sublicense any work, including but not limited to software which is deployed in connection with the Services.
- Upload, post, email, otherwise transmit, or post links to any material, or act in any manner that is offensive or contrary to the spirit of these Terms of Service.
6. Service Provider Status
We are a Service Provider, as defined by the California Consumer Privacy Act (Cal. Civ. Code § 1798 et seq.), and receive personal information from you for the business purposes of providing Planning Center. We will not retain, use, or disclose your data, including personal information, for any purpose other than as we specify in our Privacy Policy. Please review our Privacy Policy for information on how we use the data we collect and/or process. You can request to add a Data Processing Addendum (DPA) to any existing service agreement with us via email to support@soapboxsuperapp.com.
7. Monitoring, Security, and Third-Party Payment Processing Monitoring
We have no obligation to monitor SoapBox or your use of SoapBox. You acknowledge and agree that we have the right to monitor SoapBox electronically from time to time and to disclose any information that we deem necessary to satisfy any law, regulation or other governmental request, to operate SoapBox properly, or to protect itself or its users, affiliates, partners and contracted parties, as discussed in further detail in our Privacy Policy.
Security
While we take the security of SoapBox very seriously, we cannot ensure or guarantee the security of SoapBox. Any such use shall be at your sole risk, and you shall relieve SoapBox and our affiliates of all liability in connection therewith.
Third-Party Payment Processing
We use a third-party to process payments related to SoapBox, which is currently Stripe. Therefore, you may be asked by the third-party payment processor to supply certain information, including credit card or other payment mechanisms. You agree that all information you provide any third-party payment processor through SoapBox will be accurate and complete. You agree to pay all charges incurred by you at the prices in effect when such charges are incurred. We are in no way responsible for any charges you or (if you are a Customer) any Organization Administrator, Authorized User or Individual incurs when making purchases or other transactions. We may retain sufficient personal information from your purchase to report to the IRS or other government authority, and retain such information for at least the minimum statutory period. Customers specifically acknowledge and agree that they are responsible for the use of data related to tracking donations through SoapBox. You acknowledge and agree that your use of Stripe is governed by Stripe's terms of use, available at https://stripe.com/legal/ssa, and you further agree SoapBox is neither responsible nor liable for disputes arising out of or relating to your use of Stripe.
8. Payment, Refunds, Upgrading, And Downgrading Terms
How we bill for SoapBox
If you sign up for a paid account, you have the option of paying by Paypal or by credit card in the following manner:
If you elect to pay via PayPal or credit card and you (i) initially sign up for a paid account, and (ii) do not cancel that account within 30 days, your card will be automatically charged starting on the 30th day after your account was initially created. We will continue to charge your credit card each month on the same day of the month that your credit card was first charged until you cancel your account with SoapBox. For example, if you signed up for a paid account on April 1, your credit card will be charged on May 1 (30 days later), and will be charged on the 1st of the month every month thereafter until you cancel the Services. If you cancel prior to the processing of your first invoice prior to the 30th day, you will not be charged. See Section 8, below, for how to cancel SoapBox.
To be clear, if you sign up for a paid account and (i) choose to pay via credit card and (ii) do not cancel at the end of 30 days, YOUR CREDIT CARD WILL BE AUTOMATICALLY CHARGED THE AMOUNT OF THE PAID ACCOUNT PLAN AND YOUR PAID ACCOUNT PLAN WILL BE AUTOMATICALLY EXTENDED FOR SUCCESSIVE PERIODS OF ONE MONTH. AS SUCH, YOUR PAYMENT METHOD WILL BE AUTOMATICALLY CHARGED AT THE THEN-CURRENT RATE ON THE SAME DAY OF THE MONTH, EACH MONTH, UNTIL YOU CANCEL YOUR PLANNING CENTER ACCOUNT.
For current pricing, you can contact us or visit https://www.soapboxsuperapp.com
How we charge for paid plans
Payments for paid account plans are processed through Stripe. You agree to pay the the amount charged for the paid account plan that you selected.
You are also responsible for paying any sales and use taxes that may apply to your purchase of the paid account. If you do not pay on time or if your payment method cannot be charged for any reason, we reserve the right to either suspend or terminate your access to SoapBox.
We will not be responsible for any costs, expenses, or liabilities arising out of or related to the cancellation of your Services for this reason.
Our third-party payment service provider (Stripe) may receive updated payment/banking information from your credit card or payment method issuer. The disbursement of this updated information is provided at the election of your credit card and payment method issuer.
Neither we nor our third-party payment service provider is responsible for the distribution of your credit card or payment method information. It is at the sole election of your credit card or payment method issuer.
Your credit card or payment method issuer may give you the right to opt out of the update service. It is your responsibility to contact your credit card or payment method issuer with regards to your right to opt out of the update service.
Account upgrades
When you upgrade your subscription level, the new features will be available to you immediately upon upgrade and the new charges will appear on your next billing cycle unless a 30-day free trial is available for those particular new features. If you sign up for a free trial, we will send you an email ten (10) days before the free trial ends reminding you that (a) the free trial is concluding in ten days, and (b) new charges will appear on the billing cycle after the 30-day free trial is finished. Please note when you upgrade from the free account to a paid account you will be billed and charged for your first month immediately upon upgrading and each month after that in accordance with the above section (How we bill for SoapBox).
SoapBox is non-refundable
SoapBox is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for unused months of SoapBoxr In order to treat everyone equally, no exceptions will be made.
Taxes
We collect sales tax when we are obligated to do so, as determined by our tax advisor and applicable law. Sales tax is non-refundable. If you have a valid Tax Exemption Certificate, then we will abide by the law regarding charging you sales tax provided that you provide us with your valid Tax Exemption Certificate for our records. We will retain your Tax Exemption Certificate, as well all tax records related to you, even after you are fully deleted from our system in all other respects.
Billing for upgrades and downgrades
For any upgrade or downgrade in plan level, the credit card that you provided will automatically be charged the new rate on your next billing cycle.
Downgrading your Services may cause the loss of content, information, features, or capacity of your Account. We shall not be liable for any such loss.
Expired credit cards
In the event your credit card expires or cannot be charged, we must suspend SoapBox until you remit payment. You have 30 days to remit payment to us before we terminate your Account and your access to SoapBox pursuant to our termination provision below. We will not be responsible for any costs, expenses, or liabilities arising out of or related to the termination of your Account.
9. Cancellation and Termination Cancelling your Account
Customer is solely responsible for properly cancelling the Account. An email or phone request to cancel your Account is not considered cancellation. To cancel the Account, an Organization Administrator must click on the “Accounts” link in the global navigation bar at the top of the screen. The Accounts screen provides a simple no-questions-asked cancellation link for each application. If you have questions regarding cancelling an Account, we are happy to help. Just email us at support@soapboxsuperapp.com. However, please be aware that you will no longer have access to SoapBox and all Customer Data will be deleted after one year from the date of cancellation, and in accordance with our Privacy Policy. Customer Data that is deleted is NOT recoverable. Thus, we require that the Organization Administrator who is cancelling the Account on behalf of the Customer have the Customer's full authorization and consent.
We, in our sole discretion, have the right to suspend or terminate your Account and refuse any and all current or future use of SoapBox for any reason at any time, including a violation of these Terms of Service. In addition, in the event you fail to remit payment for SoapBox, we shall suspend your account and, after 30 days, terminate your Account. In the event we terminate your Account, the termination will result in (i) the deactivation or deletion of your Account, and (ii) the forfeiture and relinquishment of all Customer Data after one year from the date of termination has passed. After termination, you will no longer have access to SoapBox.
As previously stated, we will not be responsible for any costs, expenses, or liabilities arising out of or related to the termination of your Account.
Cancellations and Terminations after billing for SoapBoxl
If your Account is cancelled or terminated before the end of the month that is currently paid for, your cancellation/termination will take effect immediately and you will not be charged again. However, we do not offer refunds if your Account is cancelled or terminated before the end of the month.
10. Modifications to the Service and Prices
- Reservation of our rights
We reserve the right to modify or discontinue, temporarily or permanently, SoapBox (or any part thereof), with or without notice.
- Changes to Pricing
Prices for SoapBox, including but not limited to monthly subscription fees to SoapBox, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to our website (https://www.soapboxsuperapp.com) and by emailing the Customer to the Organization Administrators’ email addresses provided through SoapBox.
- The Customer agrees to receive such emails regarding pricing changes. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of SoapBox.
11. Text Messaging & Chat Services
SoapBox has features that use text messages in both the United States. Individuals who have opted into receiving messages from these services are called “Subscribers”.
Church-to-Congregant Texting in SoapBox
Standard message and data rates may apply for any messages sent to or from the subscribers. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
This program is governed by SoapBox's general privacy policy: https://www.soapboxsuperapp.com/privacy
Opting Out of Text Messaging and Getting Help
Subscribers can always opt out of receiving additional messages at any time by using the reserved keywords “Stop”. We will send one additional message to confirm the subscriber has been unsubscribed. After this, the subscriber will no longer receive SMS messages from Planning Center via these programs.
Subscribers can access customer support in the following ways:
Chat Services
SoapBox offers a chat feature through a third-party service provider (the “Chat Feature”). The Chat Feature allows you to message in real time with Authorized Users and/or Individuals connected with your organization. You agree to comply with our provider's terms of service while using the chat feature.
Your chat history (including all content and information you submit and receive through the Chat Feature) is stored with our provider. Please be aware that WE DO NOT GUARANTEE OR PROMISE THAT YOUR CHAT HISTORY IS PRIVATE – your chat history is used, accessed, stored, deleted, and disclosed as described in the provider's terms and privacy policy. While we do not store your entire chat history in our system, please note that the provider allows us to access to your chat history. We access your chat history in accordance with our Privacy Policy. We also store data related to who you chat with in accordance with our Privacy Policy and these Terms of Service.
You represent and warrant that you will not use the Chat Feature in any manner that is contrary to these Terms of Service, including to harass other users. You further represent and warrant that you are responsible for your use of the Chat Feature. If you are a Customer, you agree to indemnify us for all damages arising out of, or relating to, the use of the Chat Feature by you, your Organization Administrators, your Authorized Users and/or Individuals connected with your organization.
12. Intellectual Property Rights and Content Ownership
Our Intellectual Property
SoapBox, including but not limited to text, graphics, images, logos, buttons, icons, software and other materials and the overall "look" and "feel" of SoapBoxr, are the sole property of SoapBox, and are the protected patents, copyrights, trademarks, and service marks of SoapBox (the “SoapBox IP”). Content which is not created by us, including all other third-party product and service marks, are the trademarks and copyrights of their respective owners. Unauthorized use of the SoapBox IP may violate copyright, trademark and other laws. You may not reproduce, modify, display, sell, or distribute the SoapBox IP unless you obtain our explicit written consent. We grant you a license to use the SoapBox IP for the sole purpose of accessing and using SoapBox.
Your Intellectual Property
We claim no intellectual property rights over the Customer Data – the Customer Data remains yours. However, we ask that you respect the law, and not violate anyone's intellectual property rights. Thus, you represent and warrant that:
- The Customer Data does not and will not violate third-party rights of any kind, including without limitation third-party copyrights, trademarks, or rights of privacy or publicity.
- The Customer Data does not violate these Terms of Service, and falls within the Acceptable Uses section of these Terms of Service.
- There is no suit action or claim or other legal or administrative proceeding now pending or threatened which might directly or indirectly affect any of the Customer Data, or which might in any way impair the rights granted by you under these Terms of Service.
- You own all right, title and interest in the Customer Data, or, If the Customer Data incorporates (i) content/information created by another individual/entity or (ii) content/information from and/or about another individual/entity (collectively, "Additional Content"), you represent and warrant that you have all rights, licenses and applicable permissions required by law to post and use the Additional Content.
- Other's Content
You shall not post or use any information or content that is not yours without the appropriate permissions. Specifically, if you post, use, submit or share Additional Content, you represent and warrant that you have all rights, licenses and applicable permissions required by law to post and use the Additional Content. As such, you shall hold us harmless from all claims and/or disputes related to the Additional Content per Section 13 (Indemnification).
- Licenses
You expressly grant us, and you represent and warrant that you have all rights necessary to grant to us, a worldwide, non-exclusive, sublicensable, transferable, perpetual and irrevocable license to use the Customer Data to provide Planning Center.
- Third Parties' Intellectual Property
We use several third-parties to make certain features of SoapBox available to you, including but not limited to Stripe, PayPal, Infobip and nandbox. You agree to be bound by these third-party licenses of software or content, and you further agree to be bound by, and abide by, the terms of use and privacy policies of any such third-parties.
- DMCA
We are committed to protecting copyrights and expect our users to do the same. We abide by the federal Digital Millennium Copyright Act ("DMCA"). If the owner of a proprietary work believes that a user of SoapBox is using his/her/its proprietary work and that work has been copied in a way that constitutes a copyright infringement, please send us an email at support@soapboxsuperapp.com.
- The written notification should include substantially the following information (please consult legal counsel or see Section 512(c)(3) of the Copyright Act to confirm these requirements). To expedite our ability to process the notification, please use the following format:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work that the copyright owner claims has been infringed;
- Identification of the material that is claimed to be infringing and where it is located on/in SoapBox;
- Information reasonably sufficient to permit SoapBox to contact the copyright owner, such as his/her/its address, telephone number, and, e-mail address;
- A statement that the copyright owner (or his/her/its representative) has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate, and that the signatory is the copyright owner or is authorized to act on behalf of the owner.
- Counter Notification
If you disagree that you are infringing on another’s work, you may elect to send us a counter notice. To be effective, your counter notice must be a written communication provided to our designated agent that includes substantially the following information (please consult legal counsel or see Section 512(g)(3) of the Copyright Act to confirm these requirements). To expedite our ability to process the counter notification, please use the following format:
- A physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
- A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- Your name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
- Please also note that under the DMCA, any person who knowingly materially misrepresents that material or activity is infringing or was removed or disabled by mistake or misidentification may be subject to liability. All reports and inquiries will be kept confidential, except to the extent necessary to investigate any alleged violation and enforce the terms and conditions of these Terms of Service. These Terms of Service are not legal advice, and before sending either a copyright infringement notification or counter notification, you may wish to contact a lawyer to better understand your rights and obligations under the DMCA and other applicable laws. The following notice requirements are intended to comply with our rights and obligations under the DMCA and do not constitute legal advice. Where applicable, we will comply with the procedures outlined in the DMCA.
13. Indemnification
You agree to defend, indemnify and hold harmless SoapBox and its employees, officers, directors and agents from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from: your breach of these Terms of Service, your breach of representations and warranties made in these Terms of Service, your violation of any other person's intellectual property, your conduct (including but not limited to violations of the law), and your use of SoapBox (including but not limited to your use of features within SoapBox, such as the Chat Feature and text messaging). The Customer specifically agrees to defend, indemnify and hold harmless SoapBox and its employees, officers and directors from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from the actions or inactions of Customer and its Organization Administrators, Authorized Users, and Individuals.
14. Disclaimers and Warranties
- Release and Limitations of Liability
You agree to release SoapBox and our employees, directors and officers from any claims, demands and damages (actual, consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with these Terms of Service and/or your use of Planning Center.
- IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, INCOME, OR DAMAGES RESULTING FROM LOST DATA, INACCURATE INFORMATION, OR BUSINESS INTERRUPTION) AND THE USE OR ACCESS TO, OR THE INABILITY TO USE OR ACCESS, PLANNING CENTER AND/OR THE CONTENT WITHIN PLANNING CENTER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS EXCLUSION OR LIMITATION OF LIABILITY IS HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR SOAPBOX.
- Warranties
By entering into these Terms of Service you acknowledge and agree that we are simply providing SoapBox for free, or at times for a fee, and that we make no warranties of any kind relating to SoapBox, any data or content contained within or related to SoapBox, any data or content available through SoapBox, and documents or information available through SoapBox. Furthermore, nothing on or within SoapBox shall be considered an endorsement, representation, assumption of, responsibility or warranty with respect to any third-party, whether in regards to their website, products, technologies, services, business practices or otherwise.
- WE DO NOT WARRANT THAT SOAPBOX, OR THE CONTENT AVAILABLE ON OR THROUGH SOAPBOX, WILL MEET YOUR EXPECTATIONS, OPERATE ERROR-FREE, OR BE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF SOAPBOX RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR THOSE COSTS.
- YOU ASSUME FULL RESPONSIBILITY AND RISK FOR USE OF SOAPBOX AND THE INTERNET IN GENERAL. SOAPBOX IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. SOAPBOX, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF PLANNING CENTER, SOFTWARE, TEXT, GRAPHICS AND LINKS.
- Limitation of Actions
You acknowledge and agree that, regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, or relating to, your use of SoapBox must be filed within one (1) year after such claim or cause of action arises, or forever be barred.
15. Email Notifications and Your Communications With Us Regarding Improvements to SoapBox
- Email Notification & How to Opt-Out
You acknowledge and agree that by providing us with your email address, you grant consent for us to send you notices related to SoapBox, including any notices required by law, in lieu of communication by postal mail. Therefore, you must make sure your email address listed under your "Account Information" section is